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Xfinity Home: Requires subscription to compatible High-Speed Internet service. Xfinity Home and Xfinity Mobile cannot be placed on the Seasonal Convenience Plan. If there is a power outage or network issue, calling, including calls to 911, may be unavailable. Applicable charges apply to nationwide calls outside local calling area.

Xfinity Voice: During the Seasonal Convenience Plan, service is limited to toll-free and local calling and international calling is blocked. Xfinity Flex: Xfinity Flex not available during the period covered by the Seasonal Convenience Plan. Streaming services are not suspended during Seasonal Convenience Plan period. For factors affecting speed visit TV: Regular rates continue to apply for streaming services. Actual speeds vary and are not guaranteed.

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The Seasonal Convenience Plan Xfinity Internet: Seasonal Internet Access is limited to download speeds up to 3 Mbps. Regular rates will apply when services are moved from suspended to active status.Īccounts enrolled in the Affordable Connectivity Program are not eligible to enroll in If a promotion expires during the time services are on the Seasonal Convenience Plan, Expiration dates for promotions are not changed or extended by the Seasonal Convenience Plan. Xfinity services will move from suspended to active status on the date requested and regular applicable Xfinity charges will then apply.

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Regulatory recovery fees, Broadcast TV Fee (up to $32.55/mo.) and other applicableĬharges extra, and subject to change.

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Our negotiations are free if you don’t save money.Restrictions apply.Not available in all areas. If you want the experts to handle your Xfinity bill instead, click the button below. Xfinity doesn’t have dozens of different departments to call but if you’re looking to save money and time, reach out to the loyalty department first. Want to save on other cable bills? Check out our blog posts on lowering spectrum bills and cutting your Dish monthly rate. Make sure to avoid equipment and termination fees. The best number to cancel your Comcast bill is (800) 934-6489. There are numerous bundling options that can save you money and these change more rapidly as Comcast more rapidly experiments with pricing with plans with multiple components. If you have that many services with Xfinity, you should make sure you’re getting the best deal on Comcast available. Xfinity also has a Quad service phone line if you have tv, internet, phone and mobile service with Comcast You can call them at (877) 591-2503. Both numbers will work but (800) 934-6489 works West coast time. Calling directly saves you time.Īdditionally, the loyalty department has the highest level of discretion at Comcast to process discounts to keep you as a customer. It’s better to call the loyalty department over Comcast’s general hotline because you’re likely to be directed to these departments if you’re looking to save money on your bill. If you don’t want to talk to anyone and just need general information about your bill, (800) 934-6489 is the best number for you to call. The Xfinity/Comcast IVR is the general line that most customers go through.

Xfinity Customer Support Line Differences If you didn’t know, there’s also savings available for active duty service members.

If it helps, you can read our guide to lowering your Xfinity bill. Don’t call in the morning and during lunchtime especially during Eastern time if you don’t want to wait. We’ve found since 2020, it takes about 15 minutes to get an agent on the line especially if you call during an especially busy time. Xfinity used to be really good about having agents on the line to help you as soon as possible. You can also chat with Comcast online at Besides (800) 266-2278, there’s a number of other numbers you can reach Comcast at.